User data storage: In device, SkyDrive cloud storage
RAM: 2 GB
Mass memory3: 32 GB
Free cloud storage: 7 GB
Software and applications
Productivity features
Features (Personal information Management): Calculator, Clock, Calendar, Alarm clock, Reminders, Family Room, Kid’s Corner, OneNote, Social networks in Phonebook, Wallet, Phonebook
Business apps: Adobe acrobat reader free download, Lync (Corporate IM) free download, SkyDrive storage for documents and notes, Company Hub for enterprise applications, Office apps: Excel, Word, Powerpoint, OneNote
Document formats supported: PDF, Word
Syncronization: Exchange ActiveSync, Nokia Photo Transfer for Mac
Sync content: Calendar, Video, Pictures, Music, Contacts
Other Applications
Game features: DirectX 11, Touch UI
Graphics format: JPEG, BMP, TIFF, PNG
Software platform & User Interface
Operating System: Windows Phone OS
Software release: Windows Phone 8 with Lumia Black
Software updates: Firmware Over-the-Air (FOTA)
Communications
Email and Messaging4
Email clients: Gmail, Nokia Mail, MS Exchange Active Sync, Windows Live / Hotmail / Outlook.com, Yahoo! Mail
Email protocols: SMTP, IMAP4, POP3
Email features: Viewing and editing of email attachments, Email attachments, Multiple email accounts, Always up to date, Conversational view on email, Inbox filtering, Text-to-speech message reader
Messaging features: Integrated text messaging and chat, Instant messaging, Concatenated SMS for long messages, Multiple SMS deletion, List of recently used numbers, Audio messaging, Text-to-speech message reader, Text messaging, Number screening for messaging, Unified MMS/SMS editor, Automatic resizing of images for MMS, Distribution lists for messaging, Multimedia messaging, Conversational chat style SMS, Unified inbox for SMS and MMS
Call management
Features (Call Management): Voice Commands, Call waiting, Call history, Call forwarding, Call logs: dialled, received and missed, Conference call, Integrated hands-free speakers, Skype voice call, Voice dial, Voice mail
Video call features: Skype video call
Supported amount of phonebooks: One integrated phonebook
Contacts: Unlimited
Ringtones: Downloadable ringtones, MP3 ringtones
Noise cancellation: Two microphone uplink noise cancellation
Internet browser capabilities: Internet Explorer 10
Social apps: Facebook, LinkedIn, Twitter
Photo sharing: SkyDrive, Nokia Beamer, Share on TV with Nokia Play To DLNA app, Facebook, Send as email attachment, Share over Bluetooth
Video sharing: Video sharing with NFC, YouTube, Flickr, Picasa, Video sharing to social network and internet, Facebook, SkyDrive, Joyn video call sharing, Share on TV with Nokia Play To DLNA app
Location sharing: WP location sharing, Foursquare
Nokia Beamer: Nokia Beamer lets you share your screen with family, colleagues and friends by simply pointing your Nokia Lumia at any screen displaying the web address http://beam.nokia.com. Or share your live Lumia screen by sending a link by email, sms or social networks.
Nokia Play to: Share your locally stored photos, videos and music to any DLNA capable device connected to the same Wi-Fi network. You can easily connect to a Wi-Fi network and discover other active DLNA capable devices on the network. Enjoy your content on a DLNA capable Xbox, TV, Blu-ray player, or PC.
Navigation
GPS and navigation5
Navigation features and services: HERE Drive+, HERE Maps, HERE Transit
Navigation features: Public transportation routing guidance, Save favourite destinations, Free maps, Live traffic information, Offline maps, Speed limit warnings, Free turn-by-turn walk navigation, Free global voice guided turn-by-turn drive navigation, Augmented reality with LiveSight
HERE Maps: Discover the best places in any neighbourhood with HERE Maps. New LiveSight technology reveals interesting places in your display. Explore malls, stations and more with venue maps. Access your favourite places on any HERE app and on here.com.
HERE Drive+: Navigate safely with global free turn-by-turn navigation and true offline support. HERE Drive+ features audible speed limit warnings, dedicated dashboard and commute assistance. Save and access favourite places on any HERE app and on here.com.
HERE Transit: Get around by bus, train and subway all in one easy-to-use app. Compare route options, arrival and departure times and walking distances in over 700 cities and 50 countries. Over-the-air updates ensure you always have the latest routes and schedules.
Photography
Main camera
Primary camera sensor size: 41 MP, PureView
Camera Focus Type: Auto focus
ZEISS optics: Yes
Main camera f-number/aperture: f/2.2
Camera focal length: 26 mm
Camera minimum focus range: 15 cm
Camera image formats: JPEG
Camera Flash Type: Xenon flash
Flash operating range: 4.0 m
Flash modes: Off, Automatic, On
Main camera features
Main camera – other features: 6-lens optics, Backside-illuminated image sensor, High resolution zoom 3x, Optical image stabilization, PureView
Digital camera add-ons: Cinemagraph lens, Panorama lens, Bing vision, Creative Studio, Nokia Glam Me, Nokia Camera
Other features (Photography): Landscape orientation, Full screen viewfinder, Active toolbar, Geo-tagging
Photography apps
Nokia Camera: Nokia Camera brings together the features from Nokia Pro Cam and Nokia Smart Cam modes into one application. It gives you the whole exclusive Nokia camera experience with fast access to editing and sharing.
Creative Studio: Get more out of your pictures with this quick and easy photo editor. Creative Studio’s editing tools let you quickly adjust color balance, remove red eye and apply filters. Then, share your pictures directly on Facebook and Twitter.
Cinemagraph: A magical blend of photo and movie-like animation, creating pictures that seem almost alive. Helpful on-screen assistance lets you select the animated area of your picture and easily create and edit a cinemagraph. You can share your cinemagraph with friends via social media, email and messaging.
Nokia Glam Me Lens: Glam Me is the leading face beautification app for Windows Phones. With Glam Me, you can automatically enhance your self-portraits with toning, eye resizing, teeth whitening and all sorts of artistic effects.
Panorama: Get the bigger picture with Nokia’s easy-to-use Panorama app. Simply take your pictures and the app automatically stitches them into a picture-perfect view. Once you’re done, share your panorama directly to Twitter and Facebook.
Nokia Storyteller: Nokia Storyteller organizes your photos into stories on an interactive HERE map by time and place. Cinemagraphs and smart photos play automatically. See points of interest around the photos taken and pull up contact info, call or email directly from Storyteller, enabling you to authentically re-experience your entire journey when the time comes.
Image capturing
Capture modes: Video, Still
Scene modes: Automatic, Sports, Night
White balance modes: Cloudy, Incandescent, Fluorescent, Daylight, Automatic
Light sensitivity: Automatic, ISO 100, ISO 200, ISO 400, ISO 1600, ISO 3200
Photos viewed by: Month, Photo editor, Album, Favorites, Nokia Storyteller, Photos from social networks, Timeline
Secondary camera
Secondary camera resolution: 1280 x 960 pixels
Secondary camera f-number/aperture: f/2.4
Secondary camera – other features: HD 1.2 MP wide angle, Video recording, Still image capture, Video call
Music and Audio
Music
Music apps: Nokia MixRadio, Xbox Music
DRM support: PlayReady
Audio features: Audio Streaming, Dolby® Headphone, Music Player, Cloud music offline playback, Media Player, Graphical equalizer, Podcasts, Cloud music playback, Album graphics display in Music player
Music apps
Nokia MixRadio: Imagine a radio station where every track is chosen just for you, from music you love and music you’ll want to discover. Meet Nokia MixRadio – we bring you free streamed mixes of music created to your personal taste that you just click and play. No subscription and no advertising, just great music everyday.
Video white balance modes: Cloudy, Fluorescent, Incandescent, Automatic, Daylight
Main video camera features
Video streaming: YouTube browsing and video streaming, Streaming from video services and internet, Nokia Video Upload app
Video recording features: Stereo Audio Recording, Video light, Video zoom, Continuous autofocus, Nokia Video Trimmer app
Secondary video camera
Secondary video camera resolution: 720p (HD, 1280 x 720)
Secondary camera video recording formats: MP4/H.264
Environment
Environmental features
Materials: Free of PVC, Contains recycled metals, Free of nickel on the product surface, Free of BFR, rFR as in Nokia Substance List
Energy efficiency: Automatic screen brightness adjustment, Battery saver feature
Eco content and services: Available at Store, HERE Drive: route optimization, HERE Maps: pedestrian navigation
Product is recyclable (up to): 100% recoverable as materials and energy
User guide: In-device user guide, Small printed guide, full on nokia.com
Packaging: Made of renewable materials, Minimized package, Packaging is 100 % recyclable, Virgin wood fibres up to 100% certified, Containing up to 80% recycled materials
Accessibility
Accessibility features
Hearing: Vibrating alerts, TTY support, Video call, BT neckloop compatible
Vision: Vibrating alerts, Voice recognition, High contrast mode, Customizable home screen
Physical skills: Speakerphone, Voice recognition, Voice Commands, Customizable home screen
What’s in the box
Box
Sales Package: Nokia Lumia 1020, Nokia AC-60 MicroUSB Charger, Nokia Charging and Data Cable CA-190CD, Nokia Headset WH-208, Quick guide, SIM Door Key
How do you change the sim card in the
my nokia lumia is stuck. I cannot switch it of or use it. the opening screen is stuck. How can I make it function.
Thanks
It looks like a faulty display, responding to the motion?
need manual
here is: http://www.devicemanuals.eu/wp-content/uploads/2014/02/Nokia_Lumia_1020_User_Guide_EN.pdf